At Rafah, we consider quality not just an added bonus, but the core of our business. We understand that customers always deserve the best, which is why we've implemented a strict quality control system that's among the most distinguished in the e-commerce industry.
What makes our quality control process unique?
1. Comprehensive and accurate examination:
Before any product reaches the customer, it goes through several stages of rigorous inspection, starting with checking the quality of the materials, then verifying the manufacturing details, and finally ensuring that the product is free of any defects.
2. Performance and durability tests:
For products that need to withstand everyday use, such as clothing and footwear, we conduct performance tests to ensure they meet global standards.
3. International standards:
Products are inspected according to international quality standards, taking into account customer expectations and aspirations.
4. Details not to be overlooked:
We focus on the little details that make the difference, from the quality of the stitching to the integrity of the packaging.
5. Final review before shipping:
After passing all stages, a final review is conducted to ensure that the product reaches the customer in its best condition.
Why do we focus on quality?
Because we believe that the customer experience begins the moment they touch a product, we don't just offer great products, we provide an exceptional shopping experience that earns customers trust us with every new order.
Finally, quality is not a choice but a commitment.
